Frequently Asked Questions

HappyNeuron can be used with patients with Psychiatric disorders (schizophrenia, depression, anxiety, bipolar disorders etc.), neurological disorders (TBI, stroke, Multiple Sclerosis etc.), or age-related cognitive impairment (Alzheimer, Parkinson etc.).

HappyNeuron Pro is a tool designed to be used by trained clinicians with their patients. It is first and foremost a tool at the service of the clinician: a library of materials, tasks, and ideas that clinicians can choose from for use with their patients.

Because its use is tailored to the needs of each patient, there is no static framework for using our program. Our program does not require a certain duration, intensity or method. We have thus not sought to define a strict protocol for clinical validation.

However, many research teams and practitioners around the world have worked on global therapy approaches that include our programs with very positive results. Check out a list of the major studies and publications.

bsolutely, you can work with your patients or residents individually or in groups. In group sessions, some exercises can be done by a single person, and others can be offered to the entire group or require the cooperation of everyone.

MyHappyNeuron is a program available to the general public and designed for people with no cognitive impairment.

HappyNeuron Pro offers similar types of tasks but is adapted for use by a clinician in a therapeutic setting for the treatment of various medical conditions affecting cognition.

learn more about it here →

Unfortunately, we are not currently HIPAA Compliant.
We are very much aware of how all health care facilities and practitioners have to comply with these regulations to protect their patient data and this is something we want to address. The process of self-certifying that we are HIPAA compliant is not that complex, but it requires us to run a very deep audit of our systems and measure the impact on the cost of our program of any necessary change (hosting providers, encryption, etc.).

This process is ongoing and we will definitely move towards an infrastructure and process that will be compliant.

One of the ways that HIPAA suggests to protect patient information is de-identification:

Considering that the core of the data that we hold is not sensitive data (results of users in our home-made cognitive tasks), the path we have chosen at short term is the “Safe Harbor” method, consisting in removing any Personal Identifiable Information from the data that is transmitted and stored by our systems.

In other terms, we have built an option to help NOT storing and processing any Personal Identifiable Information (such as name, birthdate, SS number, etc.). With a properly applied de-identification, HIPAA states that « the Privacy Rule does not restrict the use or disclosure of de-identified health information, as it is no longer considered protected health information. ». If you wish to have this option activated on your account, just let us know.

HappyNeuron Pro is a web-based platform, you just need a browser to run it. It can be used on PCMaciPad and Android Tablets.

HappyNeuron Pro is available in Arabic, Chinese, Danish, Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese, Russian, Spanish, and Swedish.

Our English service has 46+ exercises. Our French software has much more content, including assessment packages.

All languages are included in our subscriptions.

HappyNeuron Pro has the following minimum system requirements

  • Laptop/desktop
    • OS: Windows XP and above / MacOS 10.6 and above
    • Processor: Dual Core, 1 Ghz
    • RAM: 512 MB
    • Screen Resolution: 1024 x 768 – 32 bits
    • Internet Connection: 128kpbs
    • Browser:
      • Microsoft Internet Explorer 8 or above (Will require Flash Player)
      • Microsoft Edge (Will require Flash Player)
      • Chrome 32.0 or above
      • Firefox 28 or above
      • Safari 5.1 or above
  • Tablet/Smartphone
    • OS: Android 4 and above / iOS 6 and Above / Windows 8 and above
    • Processor: Dual Core
    • RAM: 1Go minimum
    • Internet Connection: 128kpbs
    • Screen Size: 8″
    • Browser:
      • Microsoft Internet Explorer 11 or above (Will require Flash Player)
      • Microsoft Edge (Will require Flash Player)
      • Chrome 32.0 or above
      • Firefox 28 or above
      • Safari 5.1 or above

Yes, you can sign up for a free trial here without obligation. We do not require a credit card to get a free trial. 

Yes, we provide free training on HappyNeuron Pro to all clinicians. To learn more about this training session, see below.

We do not provide training on the fundamentals of cognitive rehabilitation and how to set up a cognitive training program in a medical setting. For those seeking information or training on these topics, we recommend the NEAR (Neuropsychological and Educational Approach to Remediation) approach and ACBR (action-based cognitive remediation program).  Reach out to us to learn more! 

During this training, we will walk you through our program and explore:

  • Setting up your patients with accounts
  • Creating their schedules (one-on-one sessions or homework)
  • Discovering the different types of activities
  • Customizing exercises to your patient’s needs through a wide range of settings
  • Other various features available
  • Answer any questions you might have
  • Make sure you fully understand how you will be able to use this with your clients. 

Our subscriptions are based on the number of therapists using the program. Each therapist account includes unlimited patient accounts with no usage limit.  

Click here to learn more about our pricing → 

You can pay by credit cardcheck, or bank transfer

We offer a 6-month free membership on a 1-year membership after graduation under certain conditions. To get the offer, click here →

We do offer some free access for educational purposes. For more information and to get the offer, please click here →

We are happy to support research projects in the field of cognitive stimulation. Special pricing plans are available to research teams who wish to use HappyNeuron Pro in their studies.

Fill out this form and include all of the information regarding your research project to see how we can help support your study.

Our programs are implemented in a wide range of settings (rehabilitation centers, clinics, hospitals, mental health facilities, private practices, schools, nursing homes, community service centers, etc.) with users of various backgrounds and medical conditions associated with cognitive impairments.

Anything else?

We’ll get back to you as soon as we can!