With what type of patients/conditions can HappyNeuron Pro be used?
Our programs are implemented in a wide range of settings (rehabilitation centers, clinics, hospitals, mental health facilities, private practices, schools, nursing homes, community service centers, etc.) with users of various backgrounds and medical conditions associated with cognitive impairments.
HappyNeuron can be used with patients with Psychiatric disorders (schizophrenia, depression, anxiety, bipolar disorders etc.), neurological disorders (TBI, stroke, Multiple Sclerosis etc.), or age-related cognitive impairment (Alzheimer, Parkinson etc.).
Is HappyNeuron Pro clinically validated?
HappyNeuron Pro is a tool designed to be used by trained clinicians with their patients. It is first and foremost a tool at the service of the clinician: a library of materials, tasks, and ideas that clinicians can choose from for use with their patients.
Because its use is tailored to the needs of each patient, there is no static framework for using our program. Our program does not require a certain duration, intensity or method. We have thus not sought to define a strict protocol for clinical validation.
However, many research teams and practitioners around the world have worked on global therapy approaches that include our programs with very positive results. Check out a list of the major studies and publications.
Can HappyNeuron Pro be used in group sessions?
Absolutely, you can work with your patients or residents individually or in groups. In group sessions, some exercises can be done by a single person, and others can be offered to the entire group or require the cooperation of everyone.
Can I use HappyNeuron Pro with my iPad/Android tablet?
HappyNeuron Pro is a web-based platform, you just need a browser to run it. It can be used on PC, Mac, iPad and Android Tablets.
Is HappyNeuron Pro available in other languages?
HappyNeuron Pro is available in English, French, Spanish, German, Danish, and Russian. If you have a subscription for any of these languages, you can get an access to another language for free.
Do you offer assistance to researchers?
We are happy to support research projects in the field of cognitive stimulation. Special pricing plans are available to research teams who wish to use HappyNeuron Pro in their studies.
Email us the details of your research project to see how we can help support your study.
Is HappyNeuron Pro HIPAA Compliant?
Unfortunately, we are not currently HIPAA Compliant.
We are very much aware of how all health care facilities and practitioners have to comply with these regulations to protect their patient data and this is something we want to address. The process of self-certifying that we are HIPAA compliant is not that complex, but it requires us to run a very deep audit of our systems and measure the impact on the cost of our program of any necessary change (hosting providers, encryption, etc.).
This process is ongoing and we will definitely move towards an infrastructure and process that will be compliant.
One of the ways that HIPAA suggests to protect patient information is de-identification: http://www.hhs.gov/hipaa/for-professionals/privacy/special-topics/de-identification/index.html
Considering that the core of the data that we hold is not sensitive data (results of users in our home-made cognitive tasks), the path we have chosen at short term is the “Safe Harbor” method, consisting in removing any Personal Identifiable Information from the data that is transmitted and stored by our systems.
In other terms, we have built an option to help NOT storing and processing any Personal Identifiable Information (such as name, birthdate, SS number, etc.). With a properly applied de-identification, HIPAA states that « the Privacy Rule does not restrict the use or disclosure of de-identified health information, as it is no longer considered protected health information. ». If you wish to have this option activated on your account, just let us know.
Can happyNeuron Pro be used with children?
Most of the non-language-based exercises can be used with children with an adult assisting the child – making sure that he understands the instructions. For the language-based task, it will depend on the child’s vocabulary but also their reading and writing abilities.
What’s the difference between HappyNeuron Pro and MyHappyNeuron?
MyHappyNeuron is a program available to the general public and designed for people with no cognitive impairment.
HappyNeuron Pro offers similar types of tasks but is adapted for use by a clinician in a therapeutic setting for the treatment of various medical conditions affecting cognition.
Free Trial Questions
Can I try HappyNeuron Pro before I purchase a subscription?
Yes, you can sign up for a free trial here with no obligation required. We do not require a credit card to get a free trial.
Once you fill out the form, we will provide you with your credentials along with different resources to start off your free trial on the right foot. Then, your product specialist will assist you all along your free trial if you have any questions. We also offer to schedule a call for a short training of our program over the phone, see below for more information.
Do you provide training?
Yes, we provide free training of HappyNeuron Pro to all clinicians. To learn more about this training session, see below.
We do not provide training on the fundamentals of cognitive rehabilitation and how to set up a cognitive training program in a medical setting. For those seeking information or training on these topics, we do recommend the NEAR (Neuropsychological and Educational Approach to Remediation) approach, which is a holistic recovery-oriented cognitive remediation program that has been widely disseminated worldwide.
Please consult the research behind NEAR and the therapist guide for more information.
What happens during the training?
During this training, we will walk you through our program and explore:
Setting up your patients with accounts
Creating their schedules (one-on-one sessions and/or homework)
Discovering the different type of activities
Customizing exercises to your patients’ needs through the wide range of settings
Other various features available
Answer any questions you might have
How much does a HappyNeuron Pro subscription cost?
Our subscriptions are based on the number of therapists using the program. Each therapist account includes an unlimited amount of patient accounts with no usage limit.
Pricing of our program starts at $99 a month for one therapist. Click
here to learn more about our pricing.
What are the different payment methods?
You can pay by credit card, check, or bank transfer. We can set up a monthly subscription (only by credit card) or directly process a onetime payment.
You didn’t have to time to try it out or need more time to get the approval.
Simply contact your product specialist, they’ll be happy to help.
Do you have special offers for post-graduates?
We offer 6-month free on a 1-year membership after graduation under certain conditions. To get the offer, click here.
Do you have a special offer for teachers?
We do offer some free access for educational purposes. For more information and get the offer, please click here.
Any questions related to the product, usage or users?
For any questions related to the product, usage or users – you should find the information in the “General Questions” section. If not, or for any other requests/concerns – feel free to reach your product specialist by email, or directly by phone, we’ll be happy to help.
We will get in touch with you to upgrade your subscription plan without any interruption of service.
Do you have any questions about how to use the platform (create a new therapist account, schedule a workout, get detailed patient’s results etc.)? A bug/dysfunction to report?
Simply Contact Us. You should also be able to find an answer in the training manual in the platform on the Dashboard page.
I forgot my username and/or password. How do I reset it?
To reset your login information, please reach out to your clinician. We cannot reset patients’ usernames and passwords due to confidentiality.
I want to use HappyNeuron Pro without a clinician. Can I set up an account with you?
While HappyNeuron Pro is exclusively for healthcare professionals and their patients, we do offer a program for everyday users looking to stimulate cognition. Please take a look at our website http://www.happy-neuron.com and create a free trial to see if this program could suit your needs.
How do I find a clinician that uses HappyNeuron Pro?
For confidentiality reasons, we are not allowed to share who are our users are.
If you are looking to use our tools, we recommend finding a therapist that uses cognitive remediation/rehabilitation in their approach and ask if they use our tool, or would consider doing so.