Frequently Asked Questions

General Questions
With what type of patients/conditions can HappyNeuron Pro be used?
Is HappyNeuron Pro clinically validated?
Can HappyNeuron Pro be used in group sessions?
Can I use HappyNeuron Pro with my iPad/Android tablet?
Is HappyNeuron Pro available in other languages?
Do you offer assistance to researchers?
Is HappyNeuron Pro HIPAA Compliant?
Can happyNeuron Pro be used with children?
What’s the difference between HappyNeuron Pro and MyHappyNeuron?
Free Trial Questions
Can I try HappyNeuron Pro before I purchase a subscription?
Yes, you can sign up for a free trial here with no obligation required.
We do not require a credit card to get a free trial.

Once you fill out the form, we will provide you with your credentials along with different resources to start off your free trial on the right foot.
Then, your product specialist will assist you all along your free trial if you have any questions. We also offer to schedule a call for a short training of our program over the phone, see below for more information.
Do you provide training?
What happens during the training?
How much does a HappyNeuron Pro subscription cost?
What are the different payment methods?
You didn’t have to time to try it out or need more time to get the approval.
Do you have special offers for post-graduates?
Do you have a special offer for teachers?
Any questions related to the product, usage or users?
Member Questions
How do I renew/reactivate my subscription?
What do I do if I forgot to my login information (username and/or password)?
I need to update my credit card information.
How do I upgrade my subscription?
Do you have any questions about how to use the platform (create a new therapist account, schedule a workout, get detailed patient’s results etc.)? A bug/dysfunction to report?
Patient Questions
I forgot my username and/or password. How do I reset it?
I want to use HappyNeuron Pro without a clinician. Can I set up an account with you?
How do I find a clinician that uses HappyNeuron Pro?

Anything else?

Send us your question

We’ll get back to you as soon as we can!

Page last updated on Jan 24,2019

CONTACT US  

Send us a message

HAPPYneuron
900 E. Hamilton Ave, Suite #450
Campbell, CA 95008
info@happyneuronpro.com

CUSTOMER SUPPORT

 

Customer Support

 

ABOUT US

 

Who We Are

Scientific Team

Clinical Studies

HappyNeuron Pro is a registered trademark owned by HappyNeuron, SBT group.

HappyNeuron ProSBT Humans Matter

Follow Us

Facebook YouTube LinkedIn VimeoLinkedIn

Copyright © 2018 HappyNeuron – HappyNeuron Pro French Website HappyNeuron Pro US Website HappyNeuron Pro Swedish Website