Managing Users

Tracking a patient’s sessions is a critical step in any patient success plan. To track their progress in HappyNeuron Pro, you will first need to set up each individual patient’s account. Doing this is easy and only takes a matter of moments to set up.

Benefits of Creating Patient Accounts

Creating a Patient account will allow you to create a personalized experience targeting the needs of each patient.

It will allow you to choose what your patient can do in the program, it will give you the possibility to assign homework, it will track what this patient does, and give you detailed feedback for you to analyze and adapt the training.

Creating a Patient Account

To set up a patient account, you will need to complete the following steps:

  1. Log in to your account on
  2. Navigate to the Users section of the program
  3. Click on “Create a user” in the Creation box.

Filling in the Patient Information File

In the “Create a User” box, you will see the following fields:

  1. Title – This field is optional
  2. First & Last Name – Required. This helps to find a user in the user list and differentiate the data of each patient.
  3. Gender – This field is optional.
  4. Birthday – This field is optional.
  5. Log In & Password – Required. The log in must be unique to the patient. (Tip: we recommend using first.lastname). If you give this information to the patient, they are able to log in to their account outside of your sessions.
  6. Email – Optional, but advised. This will allow the patients to receive an email reminder on the day of homework, and let them log directly into their account so they don’t need to remember their username and password.

Advanced Options

The first option “View Performance Profile” indicates if this patient will be able to access the Performance profile module with all the results.

The “Manager Status” option allows you to give this account the ability to view and edit other accounts, making this account a Therapist account. Keep this unchecked for all patients.

Below, there is the option to “Allow user to choose variants”, which lets them control the level of difficulty they play the exercises at. If unchecked, patients will only play with the difficulty settings that they’re assigned.

Finally, the “Access exercises outside of workouts” allows you to control how the patient can access the exercises:

  1. Yes- This allows patients to log in to their account anytime and play the accessible exercises.
  2. Only after workouts – This allows patients to play accessible exercises only after they have completed their workout.
  3. No- This disables exercises for your patients outside of homework, so they can only play what is in their workout. Tip: If you gave your patient their login information, but don’t want them to access exercises outside of the sessions you’ve setup, select this option.


When you are done customizing the account, click Submit.

Once the account has been created, you will see all the following tabs: user information, exercises, workouts, results, notes, and messages.

Accessing the Patient List of Exercises

Clinicians can (and should) then choose which exercises are available to their patients, depending on the patients needs, their goals, and the therapy.

To do this, you will need to take the following steps:

  1. Under the user list, click on the patient whose interface you would like to modify.
  2. Click on the “Exercises” tab

Now you can begin modifying which exercises are available.

Choosing the Right Program

There are 3 programs you can choose from depending on the patient you are working with. Each program has its own list of exercises and difficulty settings:

  1. Rehabilitation is the main program that has all the tools needed to adapt the training to any individual. It gives clinicians the most flexibility in choosing the exercises and their settings.
  2. CR – Psychiatry focuses on exercise for patients who are struggling with a psychiatric disorder that affects their cognitive functions. This program is a subset of the Rehabilitation program where only the relevant exercises have been included (21 out of 40+) and the difficulty progression system is adapted to this population. You can see it as “Pre-set” program for this specific population.
  3. Aging Well focuses on exercises to stimulate cognitive abilities of elders with no or mild cognitive impairment. Just like the previous program, it is a subset of the Rehabilitation program with only the relevant exercises have been included (22 out of 40+) and the difficulty progression system is adapted to this population (for example, there is never any time pressure).

If you have any doubt as to which program use, go for the Rehabilitation program as it’s the most complete and flexible.

Choosing the Exercises

To target on a more granular level, you can choose which exercises will be visible and accessible to the patient.

The exercises are organized by their main targeted cognitive area. To turn off any of these modules, click on “None” and to turn them back on, click on “All”.

Finally, you can view and sort exercises by alphabetical order, or manually disable or enable any exercise under the modules by toggling between the on and off options.

Finally, you can also turn each exercise on and off by toggling between the two options. To learn more about which exercise and determine whether it is right for your patients, click on the exercise title and a brief synopsis of the exercise will appear on the right hand side of the screen. You can also try the exercise at any of the basic levels from this screen.

Start the Training With the Patient

If you want to start using the patient’s account now, navigate to “User information” and click on “Log into”.

All the exercises completed will then be recorded under this account.

When you’re finished the session with this user, click “Logout” on the top right to log out of this patient account and back to your Therapist account.

Next Steps

Now that you have set up your patient accounts, you will want to track their activity on the program:

Tracking Progress

Page last updated on Jul 23,2020